Nintendo has provided a detailed update on the recent Nintendo Network outage. Via its Facebook page, the firm says the primary causes of the current downtime are due to an influx of Nintendo Network accounts being created and accessing the Nintendo eShop. Nintendo has also apologized once again to those who are affected by the service’s unavailability, and says it will continue updating fans on the matter. Read the company’s Facebook post in its entirety below:
Thank you very much for your patience while we perform maintenance on the Nintendo eShop and Nintendo Network. We sincerely appreciate your ongoing support. We wanted to share some details on what is causing this downtime, and update you on the current outage in service.
The initial outage was primarily caused by a one-time surge in demand over the recent holidays, compounded by the following:
1) An influx of new Nintendo Network accounts being created and accessing the Nintendo eShop.
2) Existing Nintendo 3DS account information being moved to new Nintendo Network accounts.We are continuing to adjust our network to meet the needs of all our services and applications. To ensure our global audience has an expected level of consistency in service, we took the Nintendo eShop on Nintendo 3DS offline. We expect to have it back online no later than 4 a.m. ET on Dec. 29, but may have to perform more maintenance in the future.
We truly apologize for the inconsistencies in our online services. We are working hard around the clock to fully restore these functions, and will continue to keep you updated on our progress.
First
this is why we cant have some nice things.
Nobody cares.
I just want pokebank soon.
bittersweet
I figured that out on my own.Perfect Storm
Welcome all you new users have fun with your systems. Experience greatness HA!
N really needs more employees, they have like what? 6,000 or so.
What would more employees have to do with this? It wouldn’t make a difference in terms of their network and outages vs. Uptime.
well, at least it a update, i wonder if there a few moans on the facebook page about lack of flipnote 3d and pokemon bank
Extremely lame. I don’t often say this about Nintendo, but this lack of preparation is inexcusable. I expect more from Nintendo than other companies. In this instance, it was a mistake.
I say this as a long time nintendo supporter and a day one wiiu buyer but, honestly, atthis point, nintendo is best enjoyed and appreciated when you have no expectations at all; theyre not in the business of pleasing us anymore. (Too expensive)
I know right.
Too expensive? They have the cheapest and most affordable system out of the big 3 next gen consoles!
Tell me, were you one of those people who were screaming for more power in Nintendo systems? A lot of people did, and it came at a cost.
Don’t let it happen again Nintendo.
I can understand them not having a complete estimate on how many new accounts there would be, but always expect the unexpected in this situation. Better play it safe than lose your servers in the long run.
These days servers are ultra cheap and easily configured if you have professionals sufficiently trained and prepped. If IT is falling short, it’s bad management. No excuses. No exceptions.
Agreed.
It isn’t that bad then, if it was because of nintendo network ID’s. I thought it was because of buying/downloading games which would be VERY lame because almost nobody buys and downloads anything on eshop. eshop is no steam or ps store or whatever.
since its network id’s its totally understandable
Most people I know with a Wii U bought games like 3D World and Wind Waker HD digital.
Bravo Mister! Another comment without evidence to back it up.
Every one thinks its just Nintendo’s fault, need I remind everyone that in the 2-3 years Nintendo Network has been around there have been no issues until this one, the reason which everyone seems to be ignoring is because of “an influx of users” Nintendo didn’t expect so much activity for an app like Pokémon Bank to be so popular (many retail/download games didn’t ever seem to create a server overload, so did you expect an APP like Pokémon Bank to do that?) If it’s anyone’s fault for delaying the release of Pokémon Bank, don’t you think you could blame the Asians? you know the ones who received Pokémon Bank first and caused the spike in the Network?
Because no one used it until this year.
It was a horrific failure.
I don’t mind waiting a little, if this will be a better experience for the future. Having said that, situations like this (and I also can’t access the PS Store right now for the same reason) and the debacle that was the Sim City launch make me feel that the “all digital and only online” video game world the gaming companies want is a terrible idea.
I don’t mind waiting a little longer either, but everyone wants to find some way to make Nintendo into a scapegoat
True. Everybody nowadays feels the need to go off on someone for everything that happens.
Exactly, and the funny thing is, many of the people who don’t even own a Nintendo system are complaining about it only for the reason to complain about something, its illogical
Yeah, and with Nintendo continuously giving them reason to, it will never stop. They pissed away some of the most profitable days ending 2013.
I do agree with you there. I understand that even big companies can make mistakes, but if you are struggling to stay on top, the quickest way to fall even further is to not be fully prepared when you have the chance to maximize sales. Christmas is the majority of any retail sales year. It’s the one period that you just have to be ready for everything.
Those of us with level heads knew this was the case. It shouldn’t come as too much of a surprise to everyone, but it’s great to hear that worldwide, Nintendo had a great Christmas period.
Now all they need to do is make Pokémon Bank available to the near seven million of us that want the service.
So business has been so good as of late that it crashed the network. Well that’s sort of a good thing.
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LMAO ALMOST A WEEK AND THEY STILL TRYING TO FIGURE IT OUT WHATS GOING ON LMAO
#PLEASE UNDERSTAND
#BECAUSE ITS NINTENDO
Psn says hi.
PSN also says “have my files and records, hackers, for all your good work for decrypting my simple security.”
Your argument is invalid, as are any counter-points.
PSN has been taken down more times than the eShop, where is your logic(if you have) now?
PSN WENT BACK ON IN HOURS ITS BEEN A WEEK AND NINTENDO IS TELLING U “PLEASE UNDERSTAND”
GERL BYE
wrong, the PSN went down like for a week after one of the many DDoS attacks they had
It wasn’t Christmas week.
Yea like that intenta whole month and the other maintenance that took a whole week after all it would be stupid if after all those times it happen they did not learned how to fix it fast.
I emailed Mistwalker the creators of The Last story of the working on THE LAST STORY 2 for Wii U
They didn’t deny or confirm it,they just said thank you for you interest and support, follow Sakaguchi on Facebook to keep with updates
They are working on a wiiu game, so maybe it is Last Story 2.
It can’t be cuz that was the last :P.
You mean in the same way “Final Fantasy” was the “finale” of it’s kind? :P
I want a Galvantula
so than catch one
on X&Y
Galvantula is not found on those games
now I have to get online and see if a japanese is offering one
Dude where did you get your info from? Galvantula is available in Friend Safari its not Poke Bank exclusive
I have one and I caught mine in a friend safari. you want it because I dont want it, I was disappointed in B/W when I thought this elec/bug type would be a good pokemon to have, but its defense is too week.
it is a good pokemon
Extremely quick and Sticky Web makes it a cool hazard starter
Am iv and ev training one, you want one? It has compound eyes as an ability. :/
Compoundeyes is the superior ability. You can wreck a decent amount of shit with 91% acc. Thunder.
Reblogged this on On the Wing of an Albatross and commented:
Finally eh?
To anyone complaining:
Welcome to the digital age, idiot. These things happen. EVERY major company that is involved in technology has this happen every now and then. Relax. And shut up. No one will be talking about this in a year..or even a month. It’s not the apocalypse.
Correct. It’s merely an inconvenience. However, if Pokémon Bank wasn’t tied to this fiasco (even if by pure co-incidence), it wouldn’t be half as bad.
Oh…this will be talked about in a month, and I guarantee you it will be talked about in a year. And every Christmas for many years. The fucking Grinch is jealous.
Still cannot get on here in the UK :@
I’m not very oriented on the situation, but a long downtime during the Christmas holidays must have been really bad. Hopefully it’s back up and running for everyone now.
At least it wasn’t anything like the PSN hack some years ago, where tons of credit card information was stolen, and the PSN was down for a long time.
This just tell me that not even Nintendo had confidence that the Wii U was going to sell at Christmas
Yep, lol. Makes sense.
i kinda think they are almost done with this thing. at least for me because the e-shop is working great for me :)
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Where is Flipnote for USA? Seriously? -_-
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