US video game retailer GameStop has apparently started canceling some Nintendo Switch pre-orders and unfortunately some of these orders can not be reinstated. Reddit user wiiUowner had the following story to share about the order and others in the thread seem to be in a similar situation. The GameStop customer service agents couldn’t say why the orders were canceled, but they have lost their place in the queue.
“Just received an email from gamestop that my online pre order for switch and BOTW master edition was canceled, currently on hold trying to contact support. also called my card service, no reason it should have been from their end; no block and fully available funds.”
UPDATE: after being on hold and “disconnected” once i finally got through to a live person they could not see why it was canceled and cannot reinstate it as there is no longer stock allocated. i received my confirmation email at 6:32am CST for pre order of BOTW Master Edition and Switch grey configuration. I don’t think i will use Gamestop again, got burned by Best Buy before on the Majora’s Mask New 3DS too. I am probably more bummed about the Master Edition.