nintendo_eshop2

Nintendo Online Services Currently Experiencing Trouble

A number of users have contacted me to say that they are having problems accessing the Nintendo eShop on the Nintendo 3DS, 2DS and the Wii U. This issue has probably arisen due to the influx of people receiving Nintendo hardware for Christmas and overwhelming the servers when trying to do a system update and connect to the eShop. Sony’s PSN has also reportedly been temperamental today too, so it’s not just Nintendo that has been affected by Christmas. Have you encountered issues today?


163 thoughts on “Nintendo Online Services Currently Experiencing Trouble”

    1. It is now the 27th of December and we STILL cannot get in to eShop. I’m very angry and frustrated. The 3DS XL was the present my girls were most looking forward to. Because of the price of it, Santa was unable to bring that many other gifts, so it’s very upsetting. The silver 3DS came with the game pre-installed while the other has to be downloaded, so one of them has a game to play while the other doesn’t. How did Nintendo not anticipate this? They are too big a company to be prepared for a situation like this. A day down I can understand, but we’ve been trying for 3 freaking days. If I had known, we would have asked Santa to not bother with the XL and just get them the regular 3DS and buy the damn game separately.

      Thanks a lot Nintendo. Nice of you to deliver a wish come true to my daughter only to tell her PSYCH! You’ll have to wait. *cue evil laugher*

      Grrrrrr

      1. This is what i have been saying to people ‘trying’ to defend Nintendo, many people will of got 3DS/2DS/WiiU’s for their children & with no connection they cannot even create a NNID meaning they cannot play any game, as adults we can understand & know we will just have to deal with waiting, but children cannot especially at times like xmas & a new console, there have been quite a number of people reported to have taken back 3DS/2DS or WiiU’s back to where they got them from because they are unable to use them because of this issue.

        Apparently the system is down in the UK between 9pm & 9am, however it is sometimes out in the daytime, i have just tried to get on now (14:20) & it is not working, even my WiiU has had the same issues.

  1. According to you thought 3D Mario World ain’t system seller so it’s gotta be some other reason why the server is down. After all you thought is always right even when he’s wrong.

  2. Plenty. I kinda wanted to play on Wondertrade in Pokemon to get a few of the starters released by Pokemon Bank in Japan but I can’t due to the server being down and Pokemon X and Y needing updates on top of that…Bit of a bummer but I suppose it makes sense

    1. To be fair Xbox Live is pretty robust having owned a 360 for a number of years. Went online today with X1 and didn’t have any issues. Who knows what will happen later.

      1. Again, it’s mainly due to the fact it doesn’t have as many people online than the Wii U/PS4. I’m sorry but I had an X1 for a few days and just decided to return it and get AC IV and saved the rest for next years PS4/Wii U games.

        1. Huh? I would imagine there are more people online with Xbox 360 and Xbox One on Xbox Live due to the instal base in US and UK (mainly for Xbox 360) Shame you didn’t like Xbox One! I will get a PS4 when Uncharted 4 releases.

          1. A shame? The Xbox One wasn’t even a console, I spent £2 on the console plus Ryse (Which I got for free) and all I got was a Nerfed Windows 8 Gaming PC. PS4 on the other hand is much better.

            1. so much hate for the xone -.- guys we are gamers and we have to respect and like the gaming: every console can bring new things and games to the hobby we all enjoy. The xbox live service is a strong online service: if it works well it doesn’t mean that there are few people online.

    1. Yep. And I was giving a download as a gift. Welp, Christmas Fail. My friend is having no problems on PSN. My brother is on xBox live now.

      Only Nintendo fans are screwed today. Yay. (and a few PSN according to the article, but no one I know has PSN issues.)

        1. Yeah. My dad’s an art buff. I was going to download the Lenvre (however it’s spelled.)

          naturally he’s just happy to have me over, but I’m frustrated all the same.

  3. Troubles still remain here in France and it is currently 9:11 pm. So be patient american fellow. Troubles might remain all the day…

  4. Nice to know it isn’t a problem on my end, luckily I got Super Mario 3D World with my Wind Waker HD console, since Wind Waker is a download

    1. What you mewn we got to put up with you. I’m on world 4 on 3D World. I don’t give a rats ass if the server is down. Nintendo will fix it. Until then I’m Luigi on 3D World. Now leave me and my new game alone.

  5. This is just one of the more obvious examples where companies are losing money because they don’t have qualified and properly funded IT professionals/departments. There is no reason other than bad management for IT to ever let down the customers needs.

    1. I understand where you are trying to get to with your agreement but to say Nintendo don’t have qualified IT staff isn’t right :) it’s most probably middle management who have messed up their medium and long term planning. Wouldn’t be surprised if they didn’t listen to warnings from their staff….

  6. well i thought it was just maintenance but i was partially wrong. good for them for making the right choice in getting the wii u and 3ds, i may have to wait till later on today or the next day.

  7. Everyone tweet @NintendoAmerica and send messages in to there customer support about the situation. They need to get more back up servers.

  8. Yes! Me and My brothers were trying to access the Nintendo eShop because we were wondering if Pokè Bank Came out because we saw Pokèmonon the GTS (ex: Oshawott) hopefully it will be fixed!!

  9. I experienced some problems AWAY from my 3DS and Wii U. I went to Miiverse.net and it said: You are restricted with interacting with
    Miiverse and i never done anything wrong…

  10. Idk if my problem has anything 2 do with this but here it goes. I attempted the update on my wii u this morning nd it got 2 80% then error 199-9999 appeared. It said 2 reset console nd try again. I’ve been doin this 4 hours nd it just starts at 10% goes to 11% then it happens again

    1. Wii U is busy. I guess since the baby boomer in Wii U sales, the servers were used to the low installbase. Its nice to hear the Twins’ servers are working good.

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  11. how did nintendo expect things to go? they were shooting for 9,000,000 units this year, didn’t come close and can’t handle the traffic they do have! Epic fail!!

  12. Just got the Zelda Wii U for Christmas, can’t even get the game that came with the system. I can’t access Miiverse, eShop or even make a Nintendo ID without the update, meaning I can pretty much play the VERY limited selection of games I own and make Miis.

    1. Anyone been able to download Link Between Worlds yet? Lame having spent entire bit of Christmas money on a LE 3DS XL to play one game, and it isn’t even available for download? Error code 011-1000. Access to eshop is turned off in my region (Idaho). LAME.

  13. Ive also had problems connecting to the eshop for the first time. Tbh I though I was doing something wrong but im glad its not just me

  14. 10:24 AM, EST.
    I’m getting to the screen where you need to make extra data on the SD card to access the eShop, but then it loads for a while and then I get error 007-2100. I’ve been trying literally all night. I haven’t slept in over 24 hours.

    1. I can connect to Miiverse just fine, since about 5AM. But the eShop keeps spitting out different errors every time I try.

    2. I finally gave up and got a few hours sleep, then got up to come to work. It’s pretty dead where I work. Most of Marketing took the week off, so I get to catch up on some projects.

      I thought our eCommerse sucked, Nintendo makes me feel a little better about where I work. We had our online store crash last year. Took us 3 hours to get it fixed and our website provider had to pay the equivalent of lost sales for the outage.

      Nintendo I THINK owns their own servers, so they are just screwing themselves.

  15. Still having troubles with the eshop (here in Mexico) I got ir yesterday for christmas and I was really worried, I tought it was my connection or even worse my Wii u :(
    good think it’s just an overload of people, looks like a lot of us got what we wanted for christmas XD

  16. well its 22.15 now in holland here and i cant open the eshop. My miiverse and browser works, so its not my wifi.
    I hope i can open it over a few days for the sales in the eshop.

  17. Yeah, I just bought NES Remix and it won’t let me download it, it keeps crashing… this is why, if they want to distribute digital games with their systems, they should pre load them!

  18. I could connect to eshop in Canada, but my pokemon X game is always crashing. I went back to eshop and it didn’t work anymore.

  19. I received my Nintendo 3DS XL Zelda edition for Christmas and they make you download the Link Between Worlds game. Well, can’t download it! SUCKS SO BAD. I even started obsessing about what it would be like to even play Zelda Link Between Worlds, how the dungeons are, do we get to visit Hyrule often. I am just SO FUCKING CURIOUS.

  20. They had to withdraw Pokemon bank in Japan, appearently it’s the cause of all this mess along with the mass Christmas overload

  21. 12:24 AM, Central Time Zone…I was able to create a Nintendo Network ID and access Miiverse on my 3DS, but I can’t update Mii Plaza. I’m glad I got the ID thing taken care of alright…

  22. Hey anybody else got their downloaded games deleted or at least not showing?? i made the update yesterday and today neither my zelda nor my pokemon y is showing in the screen. Anyone knows if this is normal?

  23. And all this time I thought it was my router !FU*K#
    Thanks to Google, I was able to find this thread and the link to Nintendo’s Network Status. This is a very sad…

  24. The EShop seems to be working fine now! It wasn’t working for me at all until today. (I’ve had my 3DS since Christmas)

    Hopefully it works for you all!!

  25. I try to access the eshop on my 3DS but it always tells me that there’s some problem with the wireless connection. I’m kind of new to the whole 3DS thing, so I pretty much don’t know a lot of the wireless connection, downloading, and junk like that. How come the eshop isn’t working?? I havn’t been able to access it once!

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