Apparently, some Nintendo 3DS owners are experiencing issues with their system after performing the latest system update. If you can no longer access the Nintendo eShop and System Settings due to the latest system update, Nintendo says to try these three steps:
- Power the system off.
- Press the power button, then immediately press and hold down the L button, R button, A button, and Up on the +Control Pad. Keep holding down the buttons until the system update screen is displayed.
- Tap OK on the system update screen.
If the situation remains unresolved, call Nintendo at 1-800-255-3700.