It is no secret that the Nintendo Switch Online App, as well as its voice chat, isn’t used often. Other than Splatoon 2, there aren’t really any games that support it. Depending on the game, the lack of support can really have an impact on your gaming experience. For example, the Nintendo Switch version of PAYDAY 2 is a game that requires a lot of coordination with your team. As a result, voice chat is very needed if you want to be successful. That said, we now know why the game lacks this feature.
According to what a Starbreeze representative said to Kotaku, they want to add voice chat to the game, but Nintendo hasn’t allowed it yet. They said that “we are waiting to be able to participate in Nintendo’s VOIP app solution. As soon as we are given the go-ahead, this is definitely on our list to look into to update”. Nintendo’s response wasn’t immediate, but they later told Kotaku that “voice chat is only enabled in games that have been specifically designed to use the feature in conjunction with the Nintendo Switch smart device application”.