Nintendo Pokemon Switch

Nintendo of America says it is resolving issues for players who purchased wrong Pokemon Expansion Pass

Nintendo of America has said on Twitter this evening that Pokemon Sword & Shield users who have mistakenly purchased the wrong version of the Expansion Pass are welcome to contact customer support and presumably receive a refund or the correct code. This stands in contrast to a Video Gamer article published earlier this week which said that those who have mistakenly purchased the Expansion Pass for the version they do not own won’t receive a refund. Hopefully the other regions have the same policy.

Via

22 comments

  1. I could understand if people were browsing the eShop and they misclicked the wrong version to buy or if they happen to have poor vision but how do you buy the wrong pass? The best way to avoid that is to press the plus button on the software and select info on the eShop which will take you to the page. I guess if one was going to fast then maybe I can understand? I’m not knocking people down for making mistakes but I want to know what lead to that mistake, basically I wanna hear their adventures in making a mistake when making purchases because I’ve also made some mistakes.

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      1. Or better yet, why seperate them. Based on Sword and Shield? Why not just have either of them work regardless what version you have? That was stupid right there.

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    1. Not everyone who owns a Switch is great with technology. I’m sure there were cases where parents bought the DLC for their kid and just searched “Pokémon dlc” or something. It’s not really a deal with stupidity, more so just a lack of knowledge

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    1. I’d say go for it. I had the most fun I’ve had with sword and shield playing the dlc! I feel like it was worth $30 and this was only the first half, with more to come later this year

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  2. I brought the shield version dlc for water type Urshifu. I gave it dive, brick break ice punch and thunder punch. I dislike Avery because he is not a waifu. I wish Klara was on shield. I hate Allister but I wanted Zamazenta. I hope Klara and Bea appear in crowned tundra for shield and I want Hop to give up Zacian kinda like N did his Reshiram on white 2.

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  3. Or you could had just made an expansion pass able to work on either game with double the price instead of separating them based on which version you have. The fans will have two expansion passes but paying for both. No confusion and everyone is happy. Problem would had been solved right there.

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  4. .

    Or better yet, why seperate them. Based on Sword and Shield? Why not just have either of them work regardless what version you have? That was stupid right there.

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    1. Since there is people that buy both games i’m sure there is people who will buy the pass for both games as well. I hate it but it’s a smart business practice.

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  5. This could have been avoided by making the pass purchasable only inside the game.

    Actually the most optimal solution would be a single pass for both games but we all know pretty well that companies doesn’t like stuff like that.

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  6. I’m glad I brought sword because that means I won’t deal with the annoying Avery. I wish I had Melony instead of Gordie.

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