Nintendo has been dealing with potentially illegal warranty practices that the Federal Trade Commission is none too pleased about. The FTC says that Nintendo is at risk of violating the 1975 Magnuson-Moss Warranty Act. In fact, the company was threatened with legal action if they didn’t heed the FTC’s warning and change their warranty practices within 30 days. Well, Nintendo has issued a statement about the matter, confirming that their warranty terms have been revised. Sony and Microsoft are also having to deal with potentially illegal warranty practices, with the former joining Nintendo in rewording their warranty terms. As for Nintendo, you can see their official statement, as well as the revised warranty terms, down below.
“Nintendo builds high quality products, while also striving to exceed expectations when supporting our customers. We continuously review and refine our support policies to ensure they embody that commitment. As part of that effort, we have updated our warranty text to clarify that Nintendo provides warranty service for defects not caused by the user or by other unauthorized acts. Revised warranty terms can be found at support.nintendo.com.”
“This warranty shall not apply if this product has been damaged by products not sold or licensed by Nintendo (Including, but not limited to, adapters, software, and power supplies).”