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Niantic Discusses Controversial Pokémon GO Update

To say that Niantic have angered the Pokémon GO community would probably be an understatement. Today they have addressed fans concerns and outline the reasons why they made some controversial changes to the game. Here’s what they had to say.


As many of you know, we recently made some changes to Pokémon GO.

– We have removed the ‘3-step’ display in order to improve upon the underlying design. The original feature, although enjoyed by many, was also confusing and did not meet our underlying product goals. We will keep you posted as we strive to improve this feature.

– We have limited access by third-party services which were interfering with our ability to maintain quality of service for our users and to bring Pokémon GO to users around the world. The large number of users has made the roll-out of Pokémon GO around the world an… interesting… challenge. And we aren’t done yet! Yes, Brazil, we want to bring the game to you (and many other countries where it is not yet available).

We have read your posts and emails and we hear the frustration from folks in places where we haven’t launched yet, and from those of you who miss these features. We want you to know that we have been working crazy hours to keep the game running as we continue to launch globally. If you haven’t heard us Tweeting much it’s because we’ve been heads down working on the game. But we’ll do our best going forward to keep you posted on what’s going on.

Be safe, be nice to your fellow trainers, and keep on exploring.

The Pokémon GO team


  1. Wow, finally some communication. Let’s hope they’ll be true their word and keep us updated on what’s going on more frequently, it shouldn’t need a huge wave of negative reactions for them to talk to us. If they truly plan on being more communicative, that’s a good step into the right direction. Certainly better than keeping quiet about everything. Let’s see how it goes.

  2. The original 3-step feature wasn’t confusing at all until Niantic broke it. What are the third-party services that they were referring to? Did they mean the Pokemon locator websites?

    1. Agreed. And with ad much money as they are making, they can afford more help. We are getting the “Mighty Number 9” runaround. In one day, they could afford several more heads to work through the issues. Someone is just sitting at a desk, raking in the money, and overworking their devs. It’s Bullshit. Whatever. I’m done with it until they show me they give a shit.

      1. At least they delivered a somewhat worthy project at 10% rather than delay it like M9 and still deliver shit at the end.
        They’re working on it, it’s gotten better, but the game is still popular so the large user base taxes their resources.

  3. so basically cheater are entitled to cheat and are upset that they no longer can cheat. i wont deny that i wont cheat but i wont be upset that i can no longer cheat. i used an exploit for pokemon shuffle and while i had fun using it i had to sadly update the game to get more stages, no im not upset, i had fun using it for the short period i had before i had to update the game.

  4. And still no word about cheaters? Will they be banned ever? Did I miss something? Oh but dont forget to close websites like pokévision that actually help people. And don’t ban FUCKING, SON OF A BITCH cheaters that ruin the fucking game for everyone. Thanks Niantic! Really appreciate it. I have worked my ass off, traveling more than 200 km. on foot, visiting THOUSANDS of pokestops, catching nearly 3FUCKINGTHOUSAND pokémon one by one, reached level 26 and yet some fucking, spoiled 12 year old bastard -never even watched the first season of pokémon- can reach level 30 sitting in his room playing the fucking game on his computer that his divorced mom bought for him. Putting his fucking 3000 CP Dragonite into gyms and trying understand the feeling on his peepee as he is watching his Dragonite spinning.
    Thanks Niantic!

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