This week, the Dutch Consumers’ Association has advised that it has asked similar organisations from Belgium, France, Greece, Italy, Norway, Portugal, Slovenia, Slovakia and the European umbrella organisation BEUC to collate complaints from customers who are experiencing ‘Joy-Con drift’. The Belgium and French associations have already compiled a list of a thousand complaints and we’d imagine, give the scope of the request, that the list is about to grow quite rapidly.
“We are making the call because we are getting signals that the Switch will not last as long as consumers might expect. In addition, options for repairing the console are limited, forcing consumers to make expensive replacements. We use the responses to determine what further action to take.” Consumers ‘Association director Sandra Molenaar stated.
The main aim is to highlight the well-known issue to Nintendo and to take it to court if it’s not addressed, but with multiple lawsuits being filed against the company, Nintendo has had to stay rather tight-lipped on the situation. However, Nintendo recently refunded consumers who had paid for Joy-Con repairs for the fault in some countries, so at least that’s a start.
Time will tell if a revised Joy-Con model will be made available in console bundles and for standalone stock, but at the time of writing, we’re yet to hear of any changes to the components used in the Nintendo Switch controllers.